City Thrift Overland Park

City Thrift Overland Park: A Mixed Experience 😕

City Thrift Overland Park, located in Kansas City, has received a range of reviews that highlight significant concerns regarding its pricing and customer service practices. Some customers have expressed frustration over the high prices of items, which they feel do not align with typical thrift store expectations. Changes to the store's rewards system have also been criticized, as customers now have to spend more to receive less in terms of discounts, leading to perceptions of inflated costs.

Moreover, accounts of negative interactions with staff have surfaced, with some customers feeling profiled and unfairly treated during their shopping experience. One review detailed a scenario where a manager publicly reprimanded a cashier for handing items to customers before payment, contributing to a sense of discomfort and mistrust among shoppers. These experiences have led some patrons to vow against returning to the store, despite the potential for good finds.