Family Thrift Store

Family Thrift Store: A Mixed Bag of Experience in Kansas City 😕

Family Thrift Store in Kansas City, KS, has garnered a mix of reviews reflecting both positive and negative experiences from customers. While many shoppers appreciate the variety and quality of items available, there are significant concerns regarding the store's policies and customer service. One reviewer noted the absence of a dressing room, which complicates the shopping experience, particularly given the store's policy of issuing store credit instead of refunds for returns. This situation has led to frustration among customers who feel that they are forced to make multiple trips to find suitable items.

Additionally, feedback on the checkout experience has been mixed, with some customers expressing dissatisfaction with the training and attentiveness of staff. Issues such as overcharging and items being missed during checkout have been reported. Despite these drawbacks, there are also positive reviews highlighting the quality and variety of products available, indicating that while the store has its challenges, some customers continue to find value in their shopping experiences.