City Thrift Overland Park

City Thrift Overland Park: A Mixed Bag of Experiences 😕

City Thrift in Overland Park, Kansas, has garnered a mix of reviews from customers, highlighting issues related to pricing and customer service. Several patrons have expressed frustration over what they perceive as inflated prices on donated goods, with one customer noting a significant change in the store's point system that now requires more spending for less savings. This shift has led some to question the store's commitment to providing affordable secondhand items.

Additionally, experiences related to customer treatment have raised concerns. One review detailed an encounter where employees allegedly profiled shoppers, leading to a feeling of discomfort and distrust. The review described an incident involving a manager reprimanding a cashier in front of customers, which contributed to a negative shopping atmosphere. Despite the store's potential for quality finds, these issues have left some customers hesitant to return.