Upscale Resale

Balancing Quality and Service at Upscale Resale 😕

Upscale Resale, located in Lafayette, Louisiana, has garnered mixed reviews from customers. While many shoppers praise the store for its great selection of quality second-hand clothing and friendly staff, others have expressed dissatisfaction, particularly regarding the consignment process. The store has a solid reputation among frequent visitors, with some noting their loyalty over many years due to the appealing prices and inventory.

However, not all experiences have been positive. A recent review highlighted a significant disappointment with the selling process, where a customer received only $30 for a collection of designer clothing. This disparity in experiences suggests that while the shopping aspect of Upscale Resale may be enjoyable, the consignment service may not meet the same standard. This duality reflects a broader trend in the resale market, where quality of merchandise can often contrast sharply with customer service practices.