Janet's Consignments

Mixed Experiences at Janet's Consignments in Brockton, MA 😕

Janet's Consignments, located in Brockton, Massachusetts, offers a diverse selection of clothing and home decor items. Customers have reported a large inventory that includes unique pieces, such as hand-painted furniture and decorative items. Some patrons appreciate the variety available, noting that the shop frequently updates its stock with different items each week. This aspect of the store seems to resonate well with certain customers, contributing to a more favorable impression of the shopping experience.

However, reviews indicate that customer service can be inconsistent. Some visitors have expressed dissatisfaction with the return policy, particularly in cases involving defective items. A recent reviewer described a situation where they were unable to return a non-working watch, leading to frustration over the lack of accommodations for what they considered an honest mistake. Additionally, another reviewer recounted an unwelcoming interaction when attempting to consign clothing, suggesting that the staff's approach can detract from the overall experience. While Janet's offers appealing merchandise, the mixed reviews highlight challenges in customer service that potential shoppers may want to consider.