Savers

Mixed Experiences at Savers in Lynn, MA 😕

Savers, a thrift store chain located in Lynn, Massachusetts, has garnered a mix of reviews highlighting both customer dissatisfaction and operational challenges. Some patrons express frustration over the rising prices of items, even those deemed broken or unsellable. Customers have noted that the store's return policy does not allow for refunds, which has compounded their disappointment when purchases do not meet expectations. A particular complaint mentioned the inability to inspect items before buying, raising concerns about the overall value offered by the store.

Additionally, customer service has come under scrutiny, with reports of rude interactions from staff at the donation center. One individual recounted a negative experience when attempting to donate items shortly before closing time, only to be turned away despite arriving before the official end of operations. This incident highlighted perceived issues with employee attitudes and management practices, leading some to question the store's commitment to quality service. Overall, while Savers provides a range of secondhand goods, the experiences of shoppers suggest that improvements in pricing transparency and customer engagement are needed to enhance the shopping experience.