Urban Renewals

Urban Renewals: A Mixed Bag of Thrift Store Experiences 😕

Urban Renewals, located in Lynn, MA, has garnered a variety of customer opinions that highlight both the strengths and weaknesses of the thrift store. With an overall rating of 4.3 based on 200 reviews, many patrons appreciate the extensive selection of items, particularly toys, games, and books. The store operates on a cash-only basis, which has been noted as a minor inconvenience, though there are ATMs available on-site. Some reviews describe the aisles as crowded, especially in the clothing sections, but many find the hunt for unique finds to be worthwhile.

However, not all experiences have been positive. A recent review expressed dissatisfaction with the customer service and communication barriers, citing a lack of English-speaking staff. This individual’s experience was compounded by a frustrating interaction regarding furniture pickup. Despite these criticisms, the reviewer did acknowledge finding a valuable cabinet piece. The neighborhood of Lynn, with its diverse community and rich history, offers a unique backdrop for Urban Renewals, yet it seems that the store's service and accessibility may need attention to balance its generally favorable reputation.