Savers
The Savers store in Springfield, MA, has drawn criticism from customers for its rising prices and poor service, prompting some to abandon their shopping trips altogether. Complaints highlight not only inflated costs but also a frustrating self-checkout experience and unhelpful staff, raising concerns about the store's management and customer relations.
https://stores.savers.com/ma/westspringfield/savers-thrift-store-1148.html
Savers Faces Customer Discontent in Springfield, MA 😕
Savers, a thrift store chain known for its secondhand goods, is encountering a rising tide of dissatisfaction among customers in Springfield, Massachusetts. Reviews indicate significant concern over pricing, with multiple patrons expressing that items are becoming increasingly expensive. One customer noted a glass set priced at $65, which they found excessive for a thrift store, prompting them to abandon their purchase. This sentiment is echoed by others who have chosen to stop shopping at the store altogether due to similar pricing frustrations.
In addition to pricing issues, the self-checkout experience has also drawn criticism. Customers report long lines and insufficient staffing to assist during busy times, leading to frustration and confusion at the terminals. One review highlighted an encounter with an employee who responded dismissively to a customer's concerns, further exacerbating the situation. Meanwhile, the donation center has also faced backlash for perceived rudeness from staff, with instances of employees closing early without notification. These reports suggest a need for improved customer service and operational efficiency at the Savers location.
Savers
135 Memorial Ave, West Springfield, MA 01089, USA
Google Map