Savers

Savers in Worcester, MA: A Mixed Bag of Experiences 😕

Savers, a thrift store chain located in Worcester, Massachusetts, presents a range of customer experiences that highlight both the potential for good finds and the challenges of service. With an overall rating of 3.8 based on 459 reviews, customers report that while the store offers decent prices on secondhand items, interactions with employees can be problematic. Some visitors have noted that staff members occasionally display aggressive or dismissive behavior, which detracts from the shopping experience.

Several customers have expressed frustration over the lack of changing rooms since the pandemic, with one individual questioning why other thrift stores have reinstated this feature. Issues with returns have also arisen, as customers can only receive store credit rather than cash back. Individual accounts reveal distressing encounters, including accusations of price tag switching and uncomfortable interactions at checkout, leading some patrons to reconsider shopping at this location in favor of others. While there are positive aspects to the store, these mixed reviews suggest that potential customers should be prepared for varying levels of service.