The Salvation Army Thrift Store

Customer Experiences at The Salvation Army Thrift Store: A Mixed Bag 😕

The Salvation Army Thrift Store in Winnipeg, Manitoba, has garnered a range of customer feedback, yielding an overall rating of 4.1 from 316 reviews. Many patrons appreciate the store's reasonable pricing, with items typically ranging from $5 to $30. However, some customers express frustration with the store's policy of placing all purses behind the counter, which requires shoppers to ask staff for access. This practice has led to complaints about inconvenience, particularly for those who prefer to browse extensively.

Additionally, there are concerns regarding pricing inconsistencies, as multiple reviews mention items being marked up after selection. This has led some customers to question the legality of such practices and to seek alternatives for their thrift shopping. Furthermore, issues with customer service have been highlighted, particularly regarding the store manager's demeanor. Reports of rudeness and a lack of professionalism have contributed to a negative perception among certain visitors. Overall, while the store offers valuable merchandise, the customer service experience appears to be a significant area for improvement.