Once Upon A Child Ann Arbor

Customer Experiences at Once Upon A Child Ann Arbor: A Mixed Bag 😕

Once Upon A Child in Ann Arbor, Michigan, is a retail establishment focused on buying and selling gently used children’s items, such as clothing, shoes, and toys. The store has garnered a diverse array of reviews, resulting in an overall rating of 3.8 based on 717 reviews. While some customers express satisfaction with the store's inventory and organization, others report negative experiences, particularly concerning customer service and the buying process.

Customers have shared their frustrations regarding the evaluation of items brought in for sale, with some feeling that their contributions were undervalued. Complaints about the treatment received during interactions with staff have been noted, suggesting a potential inconsistency in customer service. On the other hand, several patrons appreciate the range of products available, particularly for maternity and children's sizes up to 18, and highlight the cleanliness and organization of the store. This mixed feedback indicates that while some shoppers find value in the offerings at Once Upon A Child, others leave with dissatisfaction.