Volunteers of America Thrift Store - Westland

Thrift Store Experience in Dearborn: A Mixed Bag 😕

The Volunteers of America Thrift Store in Westland, Dearborn, has garnered a range of reviews from local shoppers. With a rating of 4.3 stars based on over 280 reviews, many customers appreciate the store's size and cleanliness, noting that it offers a wide variety of items at reasonable prices. Formerly a Toys R Us, the space is expansive, and the availability of restrooms and open dressing rooms has been positively highlighted by some patrons. The store attracts treasure hunters seeking unique finds, contributing to its reputation as one of the better thrift shops in the area.

However, experiences can vary significantly. While some customers praise the store's offerings, others have reported negative interactions with staff, particularly citing rudeness during closing hours. This has led to mixed sentiments about customer service, with one review mentioning a manager's unprofessional behavior. Additionally, some shoppers expressed disappointment with the selection and pricing, suggesting that it may not be worth a long drive for those coming from distant locations. Overall, the Volunteers of America Thrift Store represents a microcosm of the thrift shopping experience, where satisfaction can depend heavily on individual expectations and interactions.