Goodwill - Rochester South

Goodwill - Rochester South: A Mixed Experience in the Heart of Rochester 😕

Goodwill - Rochester South, located in Rochester, Minnesota, offers a variety of second-hand items, including clothing and housewares. Despite its long-standing reputation as a nonprofit chain committed to providing affordable goods, customer reviews reveal a divided sentiment regarding the store's pricing and overall shopping environment. While some patrons appreciate the selection and the friendliness of the staff, others express frustration over perceived high prices and an outdated checkout system.

Several customers have pointed out that the pricing at this particular Goodwill can be competitive with new items found at retail stores, leading to disappointment for those hoping for significant savings. In addition to pricing concerns, shoppers have reported problematic experiences with long wait times at checkout, attributing this to an outdated system that struggles to keep up with customer volume during busy periods. The store's atmosphere has also been described as chaotic, with incidents of shoppers being inconsiderate towards others, further detracting from the shopping experience. With a current rating of 3.9 based on 247 reviews, it seems that while there are positives to be found, significant improvements in pricing and customer service are needed for a better overall experience.