Plato's Closet

Plato's Closet: A Mixed Bag of Experiences in Columbia, MO 😕

Plato's Closet, a chain known for buying and selling secondhand clothing, has garnered a range of reviews from its customers in Columbia, Missouri. While some patrons appreciate the concept of affordable, gently used garments, others express frustration with the store's buying process and pricing strategies. The reviews indicate that shoppers may find a selection of trendy items, particularly appealing to teens and young adults, but the quality and value of those items can be inconsistent.

Some customers have reported dissatisfaction with the store's evaluation of items for resale, noting instances where almost all of their clothes were returned after evaluation, raising concerns about the thoroughness of the staff's assessment. Additionally, complaints have been made about pricing, with some shoppers feeling that the cost of used clothing is occasionally higher than the original retail price. Columbia, a college town, provides a steady influx of potential customers, yet the store's approach to customer service and inventory management leaves room for improvement. Overall, while Plato's Closet may offer fashion-forward options for budget-conscious consumers, it also faces challenges in meeting customer expectations.