Wardrobe

Mixed Reviews for Wardrobe Thrift Store in Columbia, MO 😕

Wardrobe, a thrift store located in Columbia, Missouri, has garnered a range of customer reviews that reflect both positive experiences and significant frustrations. With an overall rating of 4.3 out of 5 based on 51 reviews, many shoppers appreciate the store’s selection of gently used clothing and the helpfulness of the staff. One reviewer highlighted the store as a great place to find unique items, indicating that it has a strong appeal for those interested in sustainable fashion and budget-friendly shopping.

However, not all feedback is favorable. Some customers have expressed dissatisfaction with the store's management and customer service policies. A particularly negative review described an incident where customers felt that the store did not adequately manage a situation involving saved spots for other shoppers, leading to feelings of frustration and disappointment. This mixed feedback suggests that while Wardrobe has the potential to offer a valuable shopping experience, issues with customer service may deter some patrons. Situated in a vibrant college town, the store’s performance may have implications for its long-term success in the competitive thrift market of Columbia.