City Thrift Overland Park

Confusion and Discontent at City Thrift Overland Park 😕

City Thrift Overland Park, located in Kansas City, Missouri, has received mixed reviews from customers, raising concerns about its pricing practices, employee behavior, and overall shopping experience. Some patrons have criticized the store for high prices, particularly after changes to their points system, which has made discounts less accessible. For instance, one customer noted that the price discrepancies between similar items were not addressed by management, suggesting a lack of flexibility in pricing.

In addition to issues around pricing, several reviews highlighted uncomfortable interactions with staff. One account described a situation where employees appeared to profile customers, leading to an uncomfortable shopping environment. The manager's actions, perceived as accusatory, left a lasting negative impression on customers who felt unfairly treated based on their appearance. Overall, while there are positive aspects to the store's offerings, these concerns have contributed to a growing sense of dissatisfaction among shoppers.