THE ReSALE SHOP operated by ASSISTANCE LEAGUE OF KANSAS CITY

The ReSALE SHOP: A Mixed Bag of Experiences in Kansas City 😕

Overview of Customer Sentiments

The ReSALE SHOP, operated by the Assistance League of Kansas City, has garnered a 4.5-star rating from 241 reviews, indicating generally positive feedback from customers. Many patrons appreciate the store's cleanliness and the helpfulness of the staff. Reviews highlight the quality of the merchandise and affordable pricing as significant draws for shoppers. For instance, one reviewer noted the store's effective COVID-19 safety measures, which included counting customers and requiring face coverings.

However, some experiences have been less favorable. A notable complaint is the absence of shopping carts, which has limited the amount of merchandise some customers felt they could purchase. Additionally, a recent review criticized the staff's demeanor and mentioned an incident where the store was locked before closing time, leading to frustration. These mixed reviews illustrate a range of customer experiences, suggesting that while many appreciate the store, others have encountered service issues that detract from their shopping experience.