Plato's Closet - Lee's Summit, MO

😟 Evaluating the Experience at Plato's Closet in Lee's Summit

Plato's Closet, located in Lee's Summit, Missouri, is a retail chain that specializes in buying and selling trendy secondhand clothing aimed at teens and young adults. Despite its focus on sustainable fashion, recent reviews indicate a series of customer service issues that have marred the shopping experience. Patrons have highlighted instances of unprofessional behavior from staff, as well as cleanliness concerns within the store. One reviewer described the environment as dirty, with clothes strewn on the floor and employees seemingly preoccupied with their phones rather than assisting customers.

In addition to these complaints, customers have expressed disappointment with the selection and pricing of merchandise. Some noted a lack of variety in men's clothing and criticized the store for selling new items from brands like Shein at inflated prices. Given Lee's Summit's vibrant community and growing retail scene, including other thrift stores that reportedly offer better customer service and cleanliness, the feedback suggests that Plato's Closet may need to address these issues to meet the expectations of local shoppers.