Family Service Thrift Store

Family Service Thrift Store: Navigating Mixed Reviews in Billings, MT 😕

Family Service Thrift Store, located in Billings, Montana, has garnered a mix of feedback from its patrons. Reviews indicate that while the store is organized and has an adequate inventory, many customers feel that the pricing is too high in comparison to purchasing new items. The sentiment suggests that shoppers expect thrift stores to offer lower prices, making the current pricing structure a point of contention.

Additionally, customer service appears to be another area of concern. Several reviews criticize the staff for being unapproachable and unresponsive, which detracts from the shopping experience. One review even highlighted a troubling incident involving the expulsion of customers before closing time, which raises questions about store policies and employee conduct. Located in a community where thrift shopping is often seen as both economical and sustainable, the store's mixed reviews may impact its reputation and patronage in the long term.