Matthews Help Center & Backporch Treasures Thrift Shop

Community Support and Mixed Experiences at Matthews Help Center & Backporch Treasures Thrift Shop 😐

Matthews Help Center & Backporch Treasures Thrift Shop, located in Concord, NC, serves as a community resource aimed at supporting local needs through thrift sales. The store has garnered a mixed response from patrons, with an overall rating of 4.6 based on 197 reviews. Many customers appreciate the friendly staff and the fair pricing of items, highlighting the store's commitment to community service over profit, especially when compared to larger thrift options like Goodwill.

However, some visitors have reported challenges, particularly concerning the donation process. One reviewer expressed frustration over being turned away when attempting to donate luggage, citing a lack of flexibility in accepting items during closing hours. This feedback suggests that while the store is dedicated to its mission, logistical issues may hinder some customers' experiences. As Concord continues to grow, the need for effective community support services remains essential, making the operations of this thrift shop a focal point for both charitable efforts and local engagement.