Once Upon A Child

Once Upon A Child: A Mixed Bag of Experiences in Concord, NC 😕

Once Upon A Child, located in Concord, NC, is a retail chain that specializes in buying and selling gently used children’s items, such as clothing, shoes, and toys. The store has garnered a variety of customer reviews, reflecting a range of experiences. Some patrons have praised the staff for being helpful and professional during the buying process, while others have expressed dissatisfaction with the declining buyback amounts and rising retail prices. The store aims to provide a cost-effective alternative for families, particularly in a community where children quickly outgrow their clothing and toys.

Customers have noted that while the convenience of selling items is a strong point, operational issues have led to frustration. Reports indicate that long wait times for buybacks and inconsistent purchasing hours have deterred some regular customers. With feedback highlighting both positive interactions and concerns about pricing and service efficiency, it seems that the store's management may need to address these issues to maintain customer loyalty. Given Concord's family-oriented demographic, ensuring a reliable and fair buying process could enhance the shopping experience for many local families.