Trendy Tots

Mixed Experiences at Trendy Tots: A Community Staple Faces Criticism 😕

Trendy Tots, located in Concord, NC, has garnered a range of reviews reflecting both positive and negative customer experiences. Many patrons appreciate the variety of children's clothing and toys available in the store, noting the reasonable pricing and the owner's accommodating nature, particularly towards families with young children. One customer highlighted the store's extensive inventory, including essential items for babies, and expressed intent to return for future purchases.

However, several recent reviews indicate issues with customer service and operational consistency. Some customers have reported rude interactions with staff, particularly in relation to drop-off policies, and expressed frustration over the store's inconsistent opening hours. Incidents of customers waiting for the store to open at the advertised time, only to find no staff present, have contributed to a perception of unprofessionalism. As a neighborhood business in a growing area, Trendy Tots faces the challenge of maintaining a welcoming atmosphere while managing increasing foot traffic and service expectations.