Mike's Thrift Appliance Store

Mike's Thrift Appliance Store: Customer Experiences in Fayetteville, NC 😕

Mike's Thrift Appliance Store in Fayetteville, NC, has received a mix of customer feedback, reflecting both satisfaction and frustration. One reviewer praised the store for a durable dryer purchased years ago, highlighting that it still functions well and noting the positive experience of delivery and setup. This suggests that the store is capable of providing quality appliances and service when customers have a straightforward transaction.

However, other reviews cast a shadow over the store's reliability, with multiple customers reporting issues regarding warranty claims and customer service. One dissatisfied customer described a problematic interaction where the store attempted to evade honoring a warranty, only resolving the issue after threats of police involvement. Another reviewer expressed disappointment in the lack of support for warranty claims, indicating that some customers may feel undervalued and frustrated when seeking assistance. Overall, the store's average rating of 3.4 reflects these contrasting experiences, pointing to areas for improvement in customer relations.