Look Twice Upscale Resale Boutique

Mixed Experiences at Look Twice Upscale Resale Boutique 😕

Look Twice Upscale Resale Boutique in Edison, New Jersey, has garnered a diverse range of customer feedback, resulting in an overall rating of 3.8 out of 5 stars. While some patrons praise the store for its high-quality merchandise and reasonable prices, particularly highlighting the friendly demeanor of the owner, Elane, others have reported negative interactions. These grievances include claims of rudeness, inconsistent pricing, and insensitivity toward LGBTQ+ customers, suggesting a problematic atmosphere for some shoppers.

The boutique's location in Edison places it within a suburban area that is known for its diverse community and a mix of retail options. This context may amplify the expectations for customer service and inclusivity. The contrasting reviews indicate that while Look Twice may cater well to certain individuals seeking upscale resale items, it has also faced criticism for its handling of customer relations, raising questions about its approach to service in an increasingly diverse marketplace.