Old & New Thrift Shop

Old & New Thrift Shop: A Mixed Experience in Lakewood, NJ 😕

Old & New Thrift Shop, located in Lakewood, NJ, has garnered a range of reviews that reflect a mixed sentiment among its patrons. While some customers appreciate the affordable pricing, particularly on items like DVDs, others have expressed dissatisfaction with the store's customer service. A recurring theme in the reviews is the perceived lack of professionalism from certain staff members, with complaints about rudeness and the handling of donations. One reviewer recounted a particularly troubling experience when attempting to donate items, which ended in a confrontation with a staff member.

The store's hours also appear to be a point of contention, especially its decision not to open on weekends. Regular customers have noted that this limits accessibility and could potentially hurt the store's business. Lakewood, with its diverse community, may benefit from a thrift shop that is both welcoming and open during peak shopping times. As the store navigates these challenges, it may need to pay closer attention to customer feedback to improve the overall shopping experience.