The Salvation Army Thrift Store & Donation Center

Mixed Experiences at The Salvation Army Thrift Store in Newark, NJ 😕

The Salvation Army Thrift Store & Donation Center in Newark, NJ, has received a variety of reviews that reflect mixed sentiments about the customer experience. Some patrons express dissatisfaction with the organization of the store, particularly noting a shift away from sorting items by size, which has made shopping more challenging for those with limited time. One reviewer voiced frustration over a lack of courtesy from staff when attempting to obtain a receipt for a donation, feeling overlooked during their visit.

Conversely, other customers report positive interactions with staff, highlighting helpfulness and receptiveness when donating goods. A recent visit was characterized by a pleasant experience where the staff assisted in sorting donations, leading to satisfaction with the overall service. This duality in experiences illustrates a variance in customer satisfaction, suggesting that while some visitors leave content, others feel that improvements are necessary in both service and store organization.