Savers

Savers in Albuquerque: A Mixed Bag of Experiences 😕

Savers, a thrift store chain located in Albuquerque, New Mexico, offers a wide range of secondhand items, including clothing, footwear, furniture, and books. While the store is noted for its cleanliness and organization, reviews indicate a disparity in customer satisfaction, particularly concerning pricing and service. Many shoppers find the selection to be better suited for children's clothing and books, but they express disappointment regarding the higher prices for women's clothing compared to other locations, as well as the prevalence of items from fast-fashion brands.

Customer experiences at this location reveal a notable inconsistency in service quality. Several reviews highlight issues with employee interactions, particularly a lack of flexibility regarding pricing and assistance with larger purchases. One customer reported a negative encounter when attempting to buy a plush toy, while another expressed frustration over a new policy that no longer allows staff to assist with loading furniture into vehicles. These experiences suggest that while the store has potential, significant improvements in customer service and communication are needed to enhance the shopping experience.