Goodwill NYNJ Store & Donation Center
The Goodwill NYNJ Store & Donation Center in Albany, NY, has received mixed reviews from customers, with criticisms focused on disorganized inventory and inflated pricing for used items. Some patrons have raised concerns about the staff's treatment of Asian customers, highlighting a troubling pattern of behavior that contrasts sharply with the store's advertised values.
https://goodwillnynj.org/locations/ny/WesternAve
Goodwill NYNJ Store: A Mixed Experience in Albany 😕
The Goodwill NYNJ Store & Donation Center in Albany, NY, has garnered a mixed response from its customers based on recent reviews. While some patrons appreciate the store's bright lighting and organization, many have expressed dissatisfaction with the overall selection and pricing. A reviewer from Sylvan Beach described the experience as a "waste of time and gas," criticizing the lack of organization by size and noting inflated prices compared to other thrift stores in the region, particularly those in Syracuse.
Additionally, there are concerns regarding staff interactions, particularly about perceived biases against Asian customers. One review highlighted a disparity in customer service based on ethnicity, raising questions about the store's commitment to inclusivity. Despite these criticisms, some shoppers still find value in the variety offered, suggesting that while the store has its merits, significant improvements are needed in customer service and pricing to better meet community expectations. Located in a diverse urban setting, the Goodwill center faces both the challenge and opportunity of catering to a broad customer base in Albany.
Goodwill NYNJ Store & Donation Center
2025 Western Ave, Albany, NY 12203, USA
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