The Salvation Army Thrift Store & Donation Center

Mixed Reviews at The Salvation Army Thrift Store: Customers Divided 😕

The Salvation Army Thrift Store & Donation Center in Rochester, NY, has received a range of reviews reflecting varied customer experiences. Some shoppers appreciate the store's pricing structure, with notable deals reported, such as a new item purchased for only $2.50. This positive feedback highlights the store's competitive pricing, especially in comparison to other thrift stores, like Goodwill. Customers have also mentioned that staff members handled customer interactions well, even during busy or challenging times.

However, there are significant concerns regarding the store's inventory management. A recent review described an incident where employees reportedly removed low-priced items from the sales floor, suggesting that customers were being denied access to the best deals. This practice has led to accusations of deceptive actions, with one reviewer expressing frustration over the perceived manipulation of pricing. As a result, potential customers may find themselves navigating a mixed experience at the store, balancing the thrill of finding bargains with concerns about the store's practices.