Clothes Mentor Syracuse, NY

Clothes Mentor: A Mixed Bag of Experiences in Syracuse, NY 😕

Clothes Mentor in Syracuse, NY, offers a range of pre-owned brand-name women's apparel, shoes, and accessories. While the store maintains a clean and organized environment, customer experiences vary significantly. The store has received a 3.7-star rating based on 150 reviews, reflecting a blend of satisfaction and frustration among its clientele.

Some customers appreciate the online shopping experience, noting prompt shipping and thoughtful packaging, which suggests a commitment to customer service in that area. However, others express disappointment with in-store transactions, particularly regarding the pricing and the monetary return for items sold. Issues such as early closures and perceived lack of customer care have also been reported, indicating inconsistencies in service. Located in a bustling area of Syracuse, the store faces competition from other resale shops, which may lead to higher expectations from customers accustomed to better experiences elsewhere.