Goodwill of the Finger Lakes

Goodwill of the Finger Lakes: A Mixed Bag of Shopping Experiences 😕

Goodwill of the Finger Lakes, located in Syracuse, NY, is part of a well-known nonprofit chain that offers a variety of pre-owned items, including clothing, furniture, and housewares. The store has received a mix of reviews, with an overall rating of 3.9 stars. Many customers have praised the store for its cleanliness, fair pricing, and the ability to try on clothing, which contrasts positively with experiences reported at other locations. However, there are notable complaints regarding customer service, particularly concerning the behavior of some employees, which has led to frustration among shoppers.

The neighborhood surrounding Goodwill is characterized by a blend of residential and commercial areas, contributing to a steady flow of visitors. While some patrons have found valuable deals and appreciated the store's organization, others have reported negative interactions with staff, which has marred their shopping experience. These contrasting reviews highlight the variability in customer service and overall satisfaction, suggesting that while there are good finds to be had, shoppers may need to exercise caution regarding employee interactions during their visits.