Once Upon A Child - Syracuse, NY

Mixed Experiences at Once Upon A Child in Syracuse, NY 😕

Once Upon A Child, a retail chain that specializes in buying and selling gently used children's items, has garnered a range of reviews from customers in Syracuse, NY. The store offers a selection of clothes, shoes, toys, and books aimed at parents looking for affordable options for their growing children. While many shoppers appreciate the affordability and quality of the items available, others have expressed dissatisfaction with the selling process and customer service, particularly regarding the selection criteria for purchased items.

Some customers have had positive experiences, praising the store for its organized layout, fair pricing, and helpful staff. For instance, one reviewer noted the excellent selection of toys and clothes at reasonable prices. However, contrasting sentiments emerged from other customers who found the selling process frustrating and opaque. A recent review detailed a negative experience involving a long drive, significant effort in preparing items for sale, and disappointment in the low purchase offer made by the store. This mixed feedback underscores the variability of customer experiences at the Syracuse location, reflecting broader trends in thrift and consignment shopping within neighborhoods that are increasingly reliant on second-hand goods.