Habitat for Humanity of Summit County ReStore

Mixed Reviews for Habitat for Humanity ReStore in Akron, OH 😕

The Habitat for Humanity of Summit County ReStore in Akron, Ohio, has garnered a range of customer experiences reflected in recent reviews. While some patrons express satisfaction with the store's friendly staff and reasonable pricing, others highlight significant issues with customer service and item handling. A recent incident involved a damaged purchase, where the customer felt the staff lacked care during the loading process. Despite receiving an apology and a partial refund, the customer’s experience was marred by poor communication from a manager, which they found unsatisfactory.

Conversely, multiple reviews praise the store for its cleanliness and the helpfulness of its employees. Customers report finding valuable items for home projects and appreciate the positive interactions they have had with the staff. The overall rating of 4.3 suggests that while many customers enjoy their visits, the store still faces challenges in maintaining a consistently high standard of service. This mix of feedback highlights the diverse experiences customers have had at the ReStore, reflecting both commendable aspects and areas in need of improvement.