Common Threads - Brook Park

Common Threads - Brook Park: A Mixed Bag of Experiences 😕

Common Threads, located in Brook Park, Cleveland, has garnered a range of reviews reflecting both positive and negative experiences among shoppers. While some customers have praised the store for its cleanliness and organization, noting that it offers items in good condition, others have expressed frustrations regarding pricing errors and employee behavior. One shopper reported being overcharged during a sale, highlighting a recurring issue with staff attentiveness at the register.

Additionally, some reviewers commented on the employees' tendency to discuss customers negatively while still on the sales floor, which detracts from the shopping experience. Despite these concerns, there are those who appreciate the store's selection and atmosphere, likening it to a higher-end thrift shop. With an overall rating of 4.5 based on 66 reviews, it appears that while Common Threads has its strengths, there are significant areas for improvement in customer service and transaction accuracy.