Volunteers of America Thrift - East Broad Street

Volunteers of America Thrift: A Mixed Experience in Columbus, OH 😕

The Volunteers of America Thrift store on East Broad Street in Columbus, Ohio, has garnered a mix of positive and critical feedback from customers. Many patrons appreciate the store's cleanliness, organization, and the variety of items available, which include clothing, furniture, and housewares. Shoppers have noted that the store is bright and easy to navigate, making it a comfortable environment for browsing. The staff has been described as friendly and professional, contributing to a generally pleasant shopping experience.

However, some customers have raised concerns about pricing practices, particularly regarding the tagging of sale items. One reviewer reported frustration when attempting to purchase a necklace that was marked for sale but was not allowed to buy it due to a tagging error. This incident has prompted questions about the store's pricing policies and transparency, suggesting that while the store is well-regarded for its mission and overall atmosphere, there are elements of operation that could benefit from improvement. The store maintains a solid overall rating of 4.0 based on 34 reviews, indicating that while many shoppers have a positive experience, some dissatisfaction exists within the customer base.