Bear Lee New

Thrift Store Review: Bear Lee New in Broken Arrow, OK 😐

Bear Lee New, located in Broken Arrow, Oklahoma, is a thrift store that has garnered a variety of reviews from customers. The store is recognized for its organized layout and a wide selection of items, including trendy clothing and accessories. While many shoppers appreciate the diversity of products available, particularly in children's and women's clothing, there is a noticeable gap in the availability of men's dress clothes. The pricing is generally considered reasonable, appealing to a broad customer base.

However, customer service experiences appear to be inconsistent. Some patrons have reported satisfaction with their visits, citing the store's appealing selection. In contrast, others have expressed frustration with customer service, particularly regarding issues with the quality of merchandise and the handling of complaints. One significant review highlighted a customer's disappointment after purchasing a damaged dress, which the store's management did not resolve to their satisfaction. This mix of positive and negative experiences suggests that while Bear Lee New has potential, it may need to address customer service policies to better compete in the thrift market.