Goodwill Thrift Store & Donation Center

Goodwill Thrift Store Faces Criticism in Norman, OK 😕

The Goodwill Thrift Store & Donation Center in Norman, Oklahoma, has garnered mixed reviews from patrons, reflecting a range of customer experiences. While some shoppers appreciate the cleanliness of the store and the friendliness of the employees, many express dissatisfaction regarding pricing and inventory quality. Customers have reported finding items priced higher than retail, including a $37 stained shirt and a $25 damaged cookie jar. Such pricing has led some to question the value of shopping at this location.

Additionally, concerns about cleanliness and customer service have emerged from reviews. Some visitors noted the presence of pests and a lack of helpful staff, which detracts from the overall shopping experience. Despite its longstanding presence in the community and a reputation for providing affordable secondhand goods, this Goodwill location appears to be struggling with maintaining its standards, leading to a notable decline in customer satisfaction in recent times.