Bits & Pieces Furniture & Decor Consignment Store

Mixed Feelings at Bits & Pieces Furniture & Decor 😕

Bits & Pieces Furniture & Decor, a consignment store located in Kitchener, Ontario, has garnered a mix of reviews from its customers. On one hand, there are positive accounts highlighting the helpfulness and knowledge of the staff, particularly praising Raj for his thoroughness during the loan process. Such experiences suggest that some customers appreciate the service and product offerings at this establishment.

However, contrasting reviews point to significant customer dissatisfaction. Some patrons report feeling disrespected and discriminated against by staff members, with one incident involving an elderly group feeling belittled during their visit. These negative experiences have led to calls for improvement in customer service. With an overall rating of 4.2 based on 90 reviews, it is clear that while some customers have had enjoyable interactions, others have found the atmosphere unwelcoming, leading to a divided sentiment regarding the store.