Re-Source Thrift Shop

😟 Re-Source Thrift Shop Faces Criticism Amid Customer Discontent

Summary

Re-Source Thrift Shop in Peterborough, Ontario, has recently garnered negative feedback from customers, highlighting issues related to product quality and customer service. Several reviews express disappointment over damaged items, including a VCR reported to have rust and burn marks, as well as complaints about the staff's demeanor towards both customers and each other. One customer mentioned feeling unwelcome when confronted with additional fees for debit transactions, which raised concerns about the store's payment policies.

The store's reputation has been further impacted by instances of mishandled items, with one review detailing how a volunteer broke two purchased dishes while wrapping them. These experiences suggest that the store may need to address both the management of its inventory and the training of its staff to improve customer satisfaction. Despite a relatively high overall rating of 3.9 from 43 reviews, the recent critiques indicate a growing discontent among patrons.