Luster & Oak
Luster & Oak, located in Waterloo, Ontario, offers an affordable selection of clothing that has garnered both enthusiastic praise and some customer complaints regarding online orders. Shoppers appreciate the friendly staff and the quality of items available, although experiences can vary, particularly with online service.
Shopping Delights and Disappointments at Luster & Oak 😕
Luster & Oak, a thrift store located in Waterloo, Ontario, has garnered attention for its mix of affordable clothing options and a welcoming atmosphere. Many customers praise the store for its competitive pricing, often remarking on the significant savings compared to other retailers. One customer highlighted their satisfaction after discovering a pair of pants at Luster & Oak for $50 less than a previous purchase. The store's staff have also received positive feedback for their friendliness, contributing to a pleasant shopping experience.
However, not all experiences at Luster & Oak have been positive. A customer encountered issues with online orders, citing a lack of communication and delayed shipping. This contrast in feedback points to a broader challenge that many thrift stores face in balancing in-store customer experience with online service. Despite these mixed reviews, Luster & Oak maintains an overall strong rating of 4.2, indicating that many shoppers appreciate its offerings and are willing to return, particularly for its unique selections in a vibrant neighborhood that values sustainability and thrift shopping.
Luster & Oak
2 King St S, Waterloo, ON N2J 1N8, Canada
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