Union Gospel Mission Thrift Store

Concerns Over Practices at Union Gospel Mission Thrift Store 😕

Union Gospel Mission Thrift Store, located in Hillsboro, OR, has garnered mixed reviews from customers. Some patrons express satisfaction with the store's layout and occasional sales, while others raise significant concerns regarding the quality of goods sold and the store's return policies. Customers have reported instances of purchasing items that were faulty or broken, despite claims that they had been tested. This has led to frustration, particularly when customers were unable to receive refunds or exchanges, as the store typically offers only in-store credit for returns.

The reviews highlight a troubling trend in which customers feel misled about the condition of products available for sale. One reviewer detailed a negative experience involving the purchase of a non-functional Sega Nomad, leading to dissatisfaction with both the manager's response and the store's overall practices. In a neighborhood known for its sense of community, these experiences may undermine trust in the organization, which relies on support from local donors and shoppers. As Hillsboro continues to develop, the expectations for ethical retail practices, particularly from charitable organizations, remain high among its residents.