Goodwill Industries of the Columbia Willamette

Goodwill's Dual Nature: A Mixed Bag of Bargains and Concerns 😕

Goodwill Industries of the Columbia Willamette in Salem, Oregon, operates as a large superstore that offers a wide selection of pre-owned items, including clothing and housewares. The facility features a spacious sale floor and a drive-through donation center, along with vocational services at its Job Center. Reviewers appreciate the ample parking and the variety of products available, contributing to an overall favorable average rating of 4.0 out of 5 based on over 1,000 reviews.

However, not all feedback is positive. Some customers express frustration regarding pricing, describing items as overpriced for a thrift store, with specific complaints about the cost of used clothing. Additionally, there are concerns about the store's atmosphere, with some patrons feeling uneasy due to the presence of suspicious individuals and strict employee policies regarding changing rooms. This mix of commendation for the selection and criticism of pricing and safety reflects the complex experience of shopping at this Goodwill location.