Plato's Closet
In Salem, Oregon, Plato's Closet has garnered mixed reviews from customers, with some praising its selection of brand-name clothing at reasonable prices, while others criticize the inconsistent customer service and inventory management. A notable complaint is the perceived disparity between the items the store claims to buy and what is ultimately accepted, leading to frustration among those looking to sell their clothing.
http://www.platosclosetsalem.com/
Challenges and Improvements at Plato's Closet in Salem, OR 😕
Plato's Closet, a chain retailer specializing in buying and selling trendy secondhand clothing targeted at teens and young adults, has received mixed reviews from its customers in Salem, Oregon. Many complaints center around customer service issues, with several patrons describing employees as rude or unapproachable. One reviewer recounted a frustrating experience where their clothing drop-off was mishandled, leading to a loss of items and a lack of clarity regarding the buying process. Other customers have expressed dissatisfaction with the store's inventory choices, noting a preference for fast fashion brands over higher-quality items.
Despite these criticisms, some customers have reported improvements in the staff's demeanor and overall service quality. A reviewer acknowledged a positive change in the attitude of employees and appreciated the addition of male staff members, suggesting that management has taken steps to address previous concerns. Overall, while Plato's Closet offers a variety of brand-name clothing at reasonable prices, the inconsistency in customer service has led to a mixed reception among shoppers, reflected in a current average rating of 3.2 out of 5 based on 369 reviews.
Plato's Closet
3884 Center St NE, Salem, OR 97301, USA
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