The Salvation Army Thrift Store & Donation Center
The Salvation Army Thrift Store & Donation Center in Allentown, PA, has garnered mixed reviews, highlighting both positive experiences with its wide variety of items and negative interactions with staff. While some customers praise the helpfulness of certain employees and the store's extensive selection, others have reported discouraging encounters that raise concerns about customer service.
Mixed Experiences at The Salvation Army Thrift Store in Allentown, PA 😕
The Salvation Army Thrift Store & Donation Center in Allentown, Pennsylvania, has garnered a range of reviews that reflect varied customer experiences. With an overall rating of 3.9 based on 431 reviews, the store is recognized for its large selection of goods, including furniture, clothing, and kitchen items. Some customers appreciate the distinct features of the store, such as a separate book department that offers a quieter atmosphere. However, there are criticisms regarding customer service, with at least one reviewer describing an unpleasant interaction with staff, which led to discomfort for a visiting individual and their patient.
Located in a city known for its diverse community and rich history, the thrift store serves as a resource for both affordable shopping and community engagement. While many customers highlight the store's positive aspects—such as the helpfulness of specific employees and the variety of items available—others express concern over inconsistent customer service. This mixed feedback points to the need for ongoing staff training to ensure that all visitors feel welcome and valued, particularly in a community space like this one.
The Salvation Army Thrift Store & Donation Center
1195 Mickley Rd, Whitehall Township, PA 18052, USA
Google Map