Renaissance Fripe des Laurentides

Mixed Experiences at Renaissance Fripe des Laurentides 😕

Overview of Customer Feedback

Renaissance Fripe des Laurentides in Laval, Quebec, presents a varied picture based on customer reviews. The store has garnered a mix of positive and negative feedback, resulting in an overall rating of 4.2 from approximately 668 reviews. While some customers highlight the quality of the finds and the helpfulness of certain staff members, others express significant dissatisfaction with the customer service experience and organizational issues within the store.

Positive reviews often mention specific staff members, such as Nancy, who are described as exceptional in their roles. In contrast, multiple reviewers have criticized the general demeanor of staff, noting that their attitude can create a hostile shopping environment. Concerns about disorganization and improper labeling of items further contribute to the mixed sentiment, suggesting that while some customers enjoy their experiences, others leave feeling frustrated and undervalued.