The Salvation Army Thrift Store

😟 Customer Complaints Mount at Salvation Army Thrift Store in Longueuil

The Salvation Army Thrift Store in Longueuil, Quebec, has faced multiple customer complaints regarding its pricing practices and customer service. Reviews indicate that customers have encountered discrepancies between displayed prices and what cashiers are willing to honor. One customer reported being told that a book marked with a $5 sticker was actually worth significantly more, leading to frustration and accusations of not adhering to consumer protection laws. This instance reflects a broader concern about transparency in pricing at this location.

Further feedback suggests that the store's customer service is inconsistent, with several patrons describing experiences with rude staff and inflexible return policies. One reviewer noted an inability to exchange dinnerware, while another expressed dissatisfaction with a clothing return during a pandemic. These reviews contribute to a negative sentiment surrounding the store, with some customers advising potential shoppers to seek out alternative thrift locations that they believe offer better service and more reasonable pricing.