The ReSale Rack Thrift Store

Frustration at The ReSale Rack: A Thrift Store in Turmoil 😕

Knoxville's Community Resale Struggles

The ReSale Rack Thrift Store in Knoxville, TN, has received mixed feedback from customers following a change in ownership. While the store had a reputation for supporting low-income individuals in the community, recent reviews indicate a decline in both organization and pricing practices. Customers have noted that the store's layout is chaotic, with merchandise piled haphazardly and many items lacking clear prices, leading to frustration among shoppers.

Some patrons express disappointment over the store's pricing strategy, which appears to be influenced by resale values on platforms like eBay, rather than being based on the actual condition of the items. Several reviews mention experiences where customers felt that prices were inflated for used goods, particularly when associated with popular brands, which detracted from the thrift store's mission to provide affordable options. While some staff members have been described as friendly, the overall sentiment suggests that the store may need a significant overhaul to regain its former standing in the community.