Goodwill Retail Store

Frustrations at Goodwill in Murfreesboro, TN 😟

The Goodwill retail store in Murfreesboro, Tennessee, has received several negative reviews highlighting issues with customer service and pricing. One reviewer described a distressing interaction with a cashier, noting that the staff member was dismissive and unhelpful when approached for assistance. This experience was compounded by the lack of shopping bags, forcing the customer to carry items to another store for a bag after their purchase.

Another reviewer expressed frustration over the store's policy regarding dressing rooms, indicating that they were not informed of the closing time and were unable to try on clothes before buying. Concerns about pricing were also raised, with some customers feeling that the marked prices for used items were excessively high compared to other thrift outlets. Overall, while the store provides a selection of pre-owned goods, the significant complaints about customer service and pricing suggest that improvements are needed to enhance the shopping experience.