This-N-That Thrift Shop

Mixed Reactions at This-N-That Thrift Shop 😕

This-N-That Thrift Shop in Nashville, TN, has garnered a range of customer experiences, with reviews reflecting both positive and negative sentiments. Many patrons appreciate the store's selection and the friendly demeanor of the staff, highlighting the variety of items available at reasonable prices. Several reviews praise the organization and aesthetics of the shop, noting it as a delightful place to discover unique finds.

However, recent feedback indicates a significant discrepancy in customer service, particularly regarding how donations are handled. One reviewer described an unpleasant interaction with staff when attempting to donate items, leading to disappointment and a decision to take future donations elsewhere. This mixed feedback suggests that while the store has a loyal customer base, there are areas for improvement in customer interactions that could affect its overall reputation.