Goodwill Store - I-40

Mixed Reviews for Goodwill Store - I-40 in Amarillo, TX 😕

The Goodwill Store located on I-40 in Amarillo, Texas, has received a variety of customer feedback, resulting in an overall rating of 3.8 from 1,246 reviews. Some patrons express dissatisfaction primarily due to service issues, particularly highlighting a restrictive cash-only policy that has frustrated shoppers. One reviewer recounted a wasted hour trying to complete a purchase, underscoring concerns about customer service and transaction flexibility.

Conversely, other visitors have praised the store for its cleanliness, organization, and the diversity of items available. Shoppers have noted the convenience of its location and expressed enjoyment in discovering unique finds, such as college memorabilia and vintage clothing. Additionally, the staff has garnered specific commendations for their helpfulness and friendliness, contributing positively to the shopping experience for many customers.